I was on FB when I was suddenly thrown out, all programs closed and computer shut down!!  Since then I have not been able to start the OS after log on.  Screen tells me that the OS is loading then everything switches off.  Please help.
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1 Answer

Your easiest solution is going to be to:

Remove the hard drive from the laptop
Put the drive in an external drive caddy and connect it to another computer and copy your data from the drive. Put the drive back in the laptop and perform a factory restore.
by (33.7k points)

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