Ok, so I connect my Turtle Beach XP500 via bluetooth to my computer. The sound is great if I'm listening to music, games or movies. As soon as I turn on a program such as Ventrilo, Axon or Mumble my headset switches all audio to low quality mono? I have scoured internet, all options and I can not find anything that resolves my issue. Once I close the VOIP program it makes a beep and then the quality becomes normal again. Please help!!